- We only ship to USA including Alaska, Hawaii, and Puerto Rico.
- Free Standard Shipping will ship First Class with a tracking number.
- Priority Mail with a tracking number is available for $9.95.
- Expect orders to arrive 1-5 business days after shipping confirmation.
- All orders over $200.00 will require a signature.
- Our Engagement Rings and Wedding Bands ships within 5 - 7 Business Days. This is due to the customizing of the ring.
- We accept returns within 14 days of delivery date.
- We will also replace, or exchange any item(s) returned within 14 days of delivery date.
- All of our fashion jewelry are eligible for free returns.
- Fine jewelry orders $45.00 and over are eligible for free returns.
- Loose diamonds carry a 3 day return policy from the delivery date.
- All returned items must be unworn and undamaged in the original boxes along with the original certificates where applicable. There should be no scratches or marks on the item and no sign of wear; the product should not have been altered in any way. Any items that are received that have been worn, damaged, or altered will not be refundable. Original shipping charges are non-refundable.
- All ORIGINAL diamond certificates (where applicable) must be included with the package in order for a full refund to be issued.
- Jimmie's Jewelry is not responsible for any packages it does not receive, or returns not submitted in accordance with these guidelines.
- For your protection, we advise that you insure the package for the full amount of the items you are returning plus shipping charges.
- Refund will be issued to the payment method used to purchase the item(s).
- We have attempted to recreate the appearance of our jewelry on our website as close to reality as possible. Keep in mind that different computer monitors may show variations of product colors and details.
- We conveniently accept payments by Visa, MasterCard, American Express, Discover, Diners Club, JCB, Amazon Pay, Apple Pay, G Pay, and Paypal.
- Payments are done on our secure and trusted payment processor.
- PayPal payments are the fastest and item(s) will ship no more than 2 days.
- The processing time from our credit card processor will vary from 24 to 72 hours.
- When using Amazon Pay, Apple Pay or Google Pay allow up to 6 business days for your funds to reach our bank.
- We will ship your item(s) once your payment clears our bank.